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SECURITY & PRIVACY POLICY

TO RESPECT YOUR PRIVACY

Nabtaty.com respects all personal information you provide when using our website. This information is protected and exclusively used to enhance your shopping experience. You have the right to access, modify, correct, or delete any personal information concerning you. To exercise this right, please contact us at support@nabtaty.com.

 

TOTAL SECURITY

Nabtaty.com ensures a secure and flexible online shopping experience. Our payment system is entrusted to a company specializing in secure online transactions. We guarantee the confidentiality of your banking details, which are secured using SSL encryption. Nabtaty.com does not store or access your credit card information.

 

ORDERS & DELIVERY

Nabtaty.com offers a selection of high-quality indoor plants, plant care products, and related services.

Orders are processed as quickly as possible, and estimated delivery times are outlined in our Delivery Terms.

We are not responsible for any delays caused by third-party couriers or unforeseen circumstances.

RETURNS & REFUNDS

Returns and refunds are accepted for damaged or incorrect items within 48 hours of delivery.

Returned products must be in their original condition and packaging.

For assistance, please contact us at support@nabtaty.com.

CUSTOMER SERVICE

Our customer support team is available:

  • By phone: [+962 7 9817 7205] from Monday to Saturday, 09:00 AM - 05:00 PM.
  • By emailsupport@nabtaty.com. We aim to respond to all inquiries within 48 hours.

Terms & Conditions

Welcome to Nabtaty! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using Nabtaty.com, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.


1. Definitions

  • "Nabtaty" refers to our business, website (Nabtaty.com), and related services.

  • "User" refers to any individual or entity accessing or using our services.

  • "Products" refer to plants, accessories, and other related items sold by Nabtaty.

  • "Services" include plant subscriptions, delivery, rentals, and other offerings provided by Nabtaty.


2. Use of Services

  • Users must be at least 18 years old to make purchases.

  • Account registration is required for certain features; users must provide accurate and complete information.

  • Nabtaty reserves the right to refuse service to anyone for any reason at any time.


3. Orders & Payments

  • All orders are subject to availability and acceptance.

  • Prices are listed in Jordanian Dinar (JOD) and are subject to change without notice.

  • Payments must be completed before order processing. We accept various payment methods, including credit/debit cards and online payment gateways.

  • In case of pricing errors, Nabtaty reserves the right to cancel or modify an order after notifying the user.


4. Shipping & Delivery

  • Delivery is available within Jordan, with estimated timeframes provided during checkout.

  • Delays may occur due to unforeseen circumstances, and Nabtaty is not liable for such delays.

  • Customers must provide accurate delivery details. Additional fees may apply for redelivery if an incorrect address is provided.


5. Returns & Refunds

  • Returns are accepted within [X] days of delivery for damaged or incorrect items. Customers must provide proof of damage.

  • Refunds will be issued based on the original payment method.

  • Certain products, such as live plants, may not be eligible for returns unless they arrive in poor condition.


6. Plant Care & Responsibility

  • Nabtaty provides care instructions for plants, but the survival of plants depends on proper care by the customer.

  • We are not responsible for any plant damage or death due to improper handling after delivery.


7. Subscriptions & Cancellations

  • Subscription plans are billed on a recurring basis as per the chosen plan.

  • Users may cancel their subscription at any time before the next billing cycle.

  • No refunds will be issued for partially used subscription periods.


8. Intellectual Property

  • All content on Nabtaty.com, including images, text, and branding, is the property of Nabtaty.

  • Users may not use, copy, or distribute any content without prior written permission.


9. Limitation of Liability

  • Nabtaty shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services.

  • In no event shall Nabtaty’s total liability exceed the amount paid for the specific product or service.


10. Privacy Policy

  • We collect and use customer information in accordance with our Privacy Policy.

  • By using our services, you consent to our data practices as outlined in the Privacy Policy.


11. Governing Law

  • These Terms and Conditions shall be governed by the laws of Jordan.

  • Any disputes shall be resolved through arbitration or Jordanian courts.


12. Changes to Terms

  • Nabtaty reserves the right to modify these Terms and Conditions at any time.

  • Users will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

For any inquiries regarding these Terms and Conditions, please contact us at support@nabtaty.com.

Thank you for choosing Nabtaty!